Negotiations are a fact of life. Whether they realize
it or not, anyone who attempts to persuade another person of
anything is negotiating. Negotiating can be a challenge. In
organizations, managers negotiate very weighty or sensitive
issues with a minimum of preparation and little awareness of
the options and alternatives available. Instances of conflict
and confrontation in organizations are growing. Skilled negotiators
are required now more than ever before. People are no longer
content to accept decisions dictated by others; they want to
participate in decisions that affect them.
You Will Learn How To:
You Will Benefit By:
- Understand and apply a model of interpersonal negotiations that will improve your skills in influencing, persuading, managing and negotiating
- Apply the psychology of negotiation in a way that is fair and that maintains the integrity of all parties involved
- Demonstrate the ability to follow sound procedural principles which have historically
proven most effective in negotiating agreements
- Identify the operative needs and values of others to assist in negotiating mutually beneficial agreements
- Probe to elicit essential information
Who Should Attend:
- Becoming a more powerful negotiator
- Being able to reach wise agreements that stand up over time
- Responding appropriately to the tactics and maneuvers of your counterpart
- Understanding the psychology of manipulation and detecting it before caving in to it
- Demonstrating skill in negotiations that are perceived by the other side as fair and equitable
- Applying these models, principles, procedures, and techniques in the workplace to enhance performance in individuals, teams and organizations
This course will help anyone become a more confident and powerful negotiator.
It can be attended by anyone, since people in all organizations negotiate every day.
It is especially beneficial to managers, supervisors and procurement officials.