Counseling to improve employee conduct or performance is the first and best option. This workshop discusses the techniques to counsel effectively. Sometimes even the most sensitive and supportive counseling doesnıt work. Consequently, it will also examine in detail the array of administrative mechanisms that are available to supervisors to manage problem employees' conduct or performance in a sensitive, yet firm manner. It dispels many of the pervasive myths that abound regarding managementıs ability to manage, provides the history and intellectual basis for the civil service system, and gives managers a renewed sense of their proper role.

You Will Learn How To:
  • Really be the boss
  • Counsel employees effectively
  • Follow the rules and still get results
  • Recognize that employees have rights, but that they also have obligations just like you
  • Accept that fairness, not necessarily equity, is the key to good supervision
  • Understand that the personnel office is not the enemy
  • Become pro-active and effective
You Will Benefit By:
  • Supervising without fear
  • Effectively singling out your good employees
  • Rewarding specific employees without feeling compelled to include the whole group
  • Achieving a happier work environment based on trust and confidence
  • Learning how to manage or replace the difficult person within the rules
Who Should Attend:
Managers and supervisors seeking proper training on evaluating and rewarding a workerıs performance and those who value achieving fairness in the workplace should investigate this program. Anyone who desires to establish oneself as a solid authority figure without sacrificing the respect of those whom one supervises should enroll in this course.

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