Sandy Crowe, president of Pivotal Point Training & Consulting, Inc. holds a Bachelor of Arts degree in International Studies from the University of North Carolina at Chapel Hill and a Masters in Applied Psychology. Her public speaking, communication, and people skills have provided excellence in learning for government agencies and corporations throughout the country for several years.

As an experienced trainer and successful businesswoman, Ms. Crowe has been featured in The Washington Post, The New York Times, and television and radio stations throughout the nation. She has had several tapes and books published, including a series on Dealing With Difficult People entitled "Snakes, Apes and Bees", by LifeAnswers, Inc. Most recently, she has written the highly-acclaimed book published by Putnam Penguin entitled "Since Strangling IsnŐt an Option". Her courses on Dealing With Difficult People have been extremely popular with the federal government, as well as companies like MCI, Sony and The Discovery Channel.

if you do not have flash
download it here

LifeAnswers Inc.   |   360 Maple Ave West   |   Suite F     |  Vienna, Virginia 22180     |   TEL 703.242.9175    |     FAX 703.242.4583